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Department of Physical Medicine and Rehabilitation

Christian Medical College, Vellore
General Hospital Information
for PMR patients

Table of Contents

On this page:

Introduction

Before coming to Vellore

Estimating Costs

What to Bring

How to...

Register the
1st time

Book Appointments
& Pay Bills

How to get...

Refunds

Medicines & Injections

Tests & Investigations

Certificates & Reports

Emergency Services

Links

Contact Us

PMR Department

Introduction

This page contains information that may be useful to out-patients and in-patients. There is a lot of information here. You may want to just go to the part you need - use the links on the left.

Hopefully it will explain:

Before Coming to Vellore

If you have not been to CMC, Vellore before we suggest you consider the following.

Estimation of Cost

Before Booking

If you would like to know the approximate cost of your treatment then you need to write directly to the Head of the concerned department or specialty. It is advisable to estimate your total cost before coming here.

The cost of your stay will depend on many things including the treatments you need, number of doctors you need to see, how many days you are in hospital and what kind of appointments or in-patient rooms you choose. These are explained a little more below.

Cost of Treatment

The expenses will possibly include charges for such items as

registration for out- patient appointments, revisits to out-patient clinics, tests, investigations, medicines (including syringes to give injections and intravenous fluids plus giving sets), doctors fees, in-patient bed, diet, operating theatre costs, anaesthesia, blood, oxygen, bed and nursing, radiation therapy, physiotherapy and occupational therapy, when the doctor advises these.

Highly specialised and Expensive Treatments

Patients who require Open-Heart surgery, Kidney transplants, kidney Dialysis and other highly specialized treatment, should obtain an estimated cost of such procedures from their doctors before arriving at Vellore. Such patients should generate funds from their own contacts. However, similar patients have been able to collect money from sources like the Prime Minister's relief fund, the Chief Minister's relief fund, various charity organizations and appeals in news-papers.

Choices you can make

Your total cost will also depend on the choices you can make,

whether you wish to be seen as a General patient or a Private patient; whether you choose a private, semi private or general bed as an in-patient.

Length of stay

Another important factor that will affect the total cost is the length of stay. This will be both the number of days as an in-patient, if needed, and the number of days you need to stay in Vellore. Things that effect the length of stay include:

your illness, any complications you may have, the number of tests/investigations and doctors consultations required before treatment starts, the kind of treatment needed, how well you respond to the treatment given.

Your doctors will give you information as to the approximate length of time patients will have to stay in Vellore. However, it is sometimes difficult to give an accurate estimation as to how long your stay will be.

Food, Lodging and Travel

Apart from the above, there will be other costs incurred such as

Food
food will be needed for the patient and your family,


Lodging
lodging, somewhere to stay, will be needed for everyone if having out-patient treatment, and for the family if the patient is admitted. A list of hotels and lodges, with their approximate costs, is given here: Lodges


Travel
The patient and their family will need to travel to and from Vellore. You will also need to travel into the hospital every time you have an appointment to see a doctor, have therapy, have an investigation etc. If the patient is admitted, the family will want to travel into the hospital to visit the patient.

It is wise to budget for all the above and to add a bit more as a reserve to cover unexpected costs that may arise. It is important to keep in mind that specialized treatment is expensive and takes time.

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What To Bring

Your length of stay at CMC would be considerably shortened if you remember to bring with you the following:

Please Bring Medical Information

  1. All relevant reports, letters, scans, x-rays, biopsy slides, blocks, specimens and old prescriptions with details of medicines you have taken which you might have obtained from other doctors.

Please Bring People to be Blood donors

  1. Patients who need surgery and/or blood transfusions: Please bring relatives or friends as blood donors.

  2. Patients who need in-patient care: Please bring along one lady attendant to stay in the ward during the night. Male attendants or relatives are not allowed to stay with the patient in the ward after visiting hours.

Things to bring

  1. For a longer stay you may find it convenient to bring items such as flask, a tiffin carrier, plates, tumbler, knife, spoon, etc.

  2. Please bring a lock and key to keep the patient's personal belongings safe in the cupboard, cabinet or drawer provided.

  3. Bring only essential personal items of clothing and toilet articles.

    It is best not to bring jewelry or other expensive articles. For in-patients needing surgical procedures, it is the responsibility of the relatives/ attendants to take possession of all valuable personal belongings. CMC will not take any responsibility for the loss of personal belongings of patients.

  4. During the months of November to February, you may require light warm clothes.

  5. Patients can bring money in the form of a draft up to Rs20,000 if you wish.This may be useful for personal expenses like food and lodgings.

Please Note: Children below the age of 12 are not allowed to visit patients on the wards.

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Finding your way around CMC
Front entrance to the hospital

CMC is a big hospital and it can be difficult to find your way around the buldings. The people at the welcome desks, enquiry desks and/or help desks can help you. Other members of staff can also help you find wards, offices, outpatients etc. Please ask if you need directions.

There is also a map of the main hospital in Vellore town. This shows the ground floor. The lifts and the staircases to the other floors are also marked. There is a list of some of the places you may need to visit. The places will either be shown on the map or it will say what building or floor etc the office/ward is on.

Hospital Map A map of the ground floor

The PMR OPD rooms are marked so patients can find PMR OPD, physio, occupational therapy and the ALC, now called Prosthetics & Orthotics.

How to: Register the 1st time

If you are coming to the hospital for the first time you need to register. This will give you a hospital number and your hospital chart / notes will be made up for you. You should only do this once.

1st Visit to CMC

Registering the 1st time

Registration Card

Registration Times

First Visit to CMC

All Patients coming for the first time to the hospital must:

  1. Fill in the first time registration forms.
    These registration forms are in the
    • OPD block Reception, G12;
    • Main Block Reception, as you come into the hospital by the chapel;
    • Centenary Block, ISSCC, reception 
    • triage room for OPD in the main hospital buildings and
    • any Help Desk.
    Please fill all details accurately. The forms are permanent records which you may need later for reimbursement and correspondence.

    Please note: There is a different triage inside the emergency services department which is just for the patients using the emergency services.

  2. After filling in the form
    • You know who you want to see? 
      • Then go to the next section and register -  
    • You do not know which doctor  to see or want to talk to someone about this. 
      • Then Go to room 600A, the OPD triage room, oppsite the OPD building. The staff in the triage room can help you decide who to consult. The OPD triage room is open 8am to 3.30pm.
  3. Take the registration forms, which you have filled in, to the MCTT counters (Multifunction Counters) for new registrations to pay for the appointment. The registration fees are
    General Patients
    Rs 75/-

    Private Patients
    Rs 475/-

    This once only fees covers:

    • "Chart making" ie making up your medical record chart/notes. This registration fee opens a new medical file/chart for you in the hospital.
    • Your Hospital Number Card which you should keep with you always - see below
    • Your first OPD appointment.
  4. You only need to fill this registration form in ONCE. Your file will then be sent to any other departments or doctors that you want to see, private or general.
  5. There are separate cash counters for new registrations and repeat registrations which are listed below: go to cash counters.
    • A few of these counters are open till midnight in the Centenary Block, ISSCC. After midnight you can pay at the counter next to the emergency department. More times and place details below: cash counters.
  6. Company paid and Credit patients can give their registration form in to the ACCESS counter. Access is room 490 on the ground floor of the Centenary Block, ISSCC,. It is open from 8.00am to 4.30pm. After working hours you can go to the Care section. This is in room 106 on the first floor of the main Building.  Care is open 24hrs a day and 7 days a week.
  7. Foreign Nationals also need to fill in the "Foreign Nationals Registration form". You can get these from the reception counters. You will also need to give in a xerox/photocopy of your passport plus a passport sized photo of yourself.
For details of general or private patient see .....

Your Computer printed receipt

You now  have your hospital number card - see ... for a photo
You also have details of your OP appointment. The computer printed receipt has the information on it. The details include
Your OP appointment
  1. Go to the OP clinic where the doctor you want to see is. This is shown on the computerised payment receipt, do take the payment receipt with you. PMR clinics are in the PMR block. Most other clinics are in the OP block - but some are in different places so please read the receipt.
  2. Give the payment receipt to the medical records officer, MRO, seated at the MRO counter at the clinic you are visiting. 
    • He/she will give you your Hospital Number Card / 1st time Registration card.
    • It is important that the Hospital Number card / 1st time Registration card is kept safely. 
    • Your appointment dates and times are also put onto this card.
  3. If you have a letter addressed to any doctor/ consultant or if you have a letter of appointment with any consultant, you may take the letter to the registration counter.

picture of hospital number card

Photo of CMC
Hospital Number card

Safety of your Hospital Number Card

The 1st time registration card that is given to you is an important document. It is called the Hospital Number Card. The counter staff need this when you pay and when you have blood tests and other tests done.

We also use it to find your chart which has the doctors notes, letters and your test results in it. Your tests and investigation results are also listed using the hospital number. 

Please keep it carefully. To get a duplicate hospital number card contact G-32 in the ground floor of the main OPD building. Do not register again just to get new card as this is expensive and troublesome both to you and to us. It will also give you two sets of hospital notes which can cause problems.

Registration Times

Day am/pm Times
Monday - Friday Morning 6.30 am - 11.00am

Afternoon 6.30 am - 3.00 pm
Saturday Morning 6.30 am - 11.00 am

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Booking & Paying for OPD Appointments & Tests

Making an
OP Appointment

Cash Counters

Credit Facilities

This section also explains how you can pay for an appointment and then book it using cash or Credit Facilities in the hospital.

Cash

All Cash can only be paid at the Cash Counters. Demand drafts are also accepted at all cash counters. Details of where the cash counters are and their opening times can be found here: Cash Counters

Credit and Credit Cards

Credit facilities are available in the hospital for credit cards, health insurance companies and companies which have made arrangements with the hospital. Brief details of credit services are given below with full details on the credit services page. 

Cash Counters

Main Hospital Campus

Main OP Block

Centenary Block,
ISSCC

PCF-RT Block

Main Hospital Building

Outside the
Main Hospital Campus

Cash Counters to
Book & Pay

Cash counters and Booking counters can be found in many different places throughout the hospital and on the peripheral sites. Below is a list saying where the counters are, what you can pay for or book and when they are open. We try to keep the counters manned throughout these hours. This includes staying open at lunchtime.
If you wish to use the credit facilities available at the hospital please see the section below:

We are constantly trying to improve the services we offer so the opening hours do change. We will try to keep these pages up to date. Usually the change involves longer opening hours which should make it easier to use these services.

Cash Counters in the Main Hospital, Vellore

OPD block

A table showing Multipurpose counters in the OPD block of the hospital is given below. The counters that can be used for cash payments and what bookings can be made are listed. They are open from 6.30am to 8.30pm..

What for Counter Times
General and Private
Repeat booking
1 - 2 6:30am - 8.30pm
New Appointments
and Investigations
5 - 8 6:30am - 8.30pm
Staff and staff dependant 9 7:30am - 4.30pm
G-32 Supervisor 10 8:00am - 9.30pm

Please Note: After 11 am all the counters will function as Multifunctional counters

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Centenary Block, ISSCC

Multipurpose counters are also found in the Centenary Block on the main hospital site. Below is a table showing which counters can be used for what cash payments and bookings and when they are open.

What for Counter Times
Physically challenged
Senior Citizen
Staff dependant / staff relative / retired staff dependent
1 8.00am - 5pm
Obstetrics - pregnancy
Gynaecology - womens problems
2 7.00am - 4pm
New appointments and investigations
General and private patients
3 - 12 6.30am - 8.30pm
Repeat registration for
General and private patients
13 - 14 6.30am - 8.30pm
Paediatric Casualty - Childrens emergencies
Child Health OPD Patients
15 6.30am - 12.30am
Procedures - Obs & Gynae and Child Health ONLY
Fast track counter - only for payments under Rs250
480 8.30am - 4.30pm

Sundays & All Institution Holidays

The Centenary Block Counters are also open on Sundays & All Institution Holidays. What each counter books and their opening times are different on Sundays and holidays - the details are shown in the table below.

What for Counter Times
Bookings & Payments
5 - 6 8am - 5pm
Bookings & Payments 3 - 4 9am - 6pm
Bookings & Payments 7 - 8 12noon - 9pm
Bookings & Payments 15 4.30pm - 12.30midnight

Credit Facilities

For details of credit card facilities and services for patients whose fees will be paid by companies using credit - go Credit Facilities.

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Private Consultation Facilities - PCF

The PCF is on the 1st floor of the radiotherapy block (Radiation therapy, RT, is on the ground floor and offices above the PCF) You can get to PCF by going through the main OPD block. The Private Consultation Facilities are only for company payments, credit card payments and regular and private rate patients.

What for Days Times
All types of bookings Monday - Friday 8am - 4.30pm
All types of bookings Saturday 8am - 12noon

Cash Counters
Hospital Building

Main Pharmacy

Billing Section

CARE Counter

Casualty / Emergency Services

Physical Medicine & Rehab

M Ward

B Ward

Credit Facilities

Cash Counters: Main Hospital Building

Inside the main hospital building, ie not the OPD block, there are several counters where cash payments can be made and appointments booked. Where they are and their opening times are listed below.

By Main Pharmacy

This cash counter is ONLY to pay for drugs, medicines and tablets purchased in the hospital. Patients cannot pay cash for medicines purchased in the main pharmacy at any other counter.

What for Days Times
Drugs ONLY All days 24hrs
Credit Card Payments PCF - Private Consultation Facilities, Casualty  and M ward

Billing Section Counter

The Billing counter in the hospital is for financial deposits and refunds. No appointment bookings are possible.

What for Days Times
Cash Deposits and Refunds Monday - Friday 8:30am - 4pm
Refunds Every day 24hrs

Casualty/Emergency services Counter

The Casualty/Emergency services counter, inside the accident and emergency/ER, is open 24hrs a day. Any bookings related to Casualty/Emergency services can be paid for here - emergency services bills, drugs and medicines, investigations and tests. Advance Registrations for any department or investigations can be made here in the evening and night up to 6am.

What for Days Times
All payments for Casualty only All days 24hrs a day
Advance registration and bookings investigations All days 8:30pm - 6.00am

Physical Medicine & Rehabilitation OPD Counter

The PMR counter, inside the PMR out- patients building on the main hospital site, is open as below. Any bookings for any department can be paid for here - out- patient appointments, in-patient bills, drugs and medicines, investigations and tests.

What for Days Times
All types of bookings Monday - Friday 8am - 5pm
All types of bookings Saturday 8am - 12noon

M Ward Counter

The counter inside the M ward on the main hospital site, is open as below. Any bookings can be paid for here - out-patient appointments, in-patient bills, drugs and medicines, investigations and tests for M ward and other private patients.

What for Days Times
All types of bookings for M ward and private patients Monday - Saturday 8am - 12noon

B Ward Counter

The counter inside the B ward on the main hospital site, is open as below. Any in-patient bookings can be paid for here - in-patient bills, drugs and medicines, investigations and tests.

What for Days Times
All types of Inpatient related bookings for all patients Monday - Friday 8am - 5pm
All types of Inpatient related bookings for all patients
Saturday 8am - 12noon

Credit Facilities

Credit facilities are available within the main hospital on M ward. For more details on credit cards and companies using credit facilities see below: Credit Facilities

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Outside the
Main Hospital Campus

Rehabilitation Institute

Mental Health Centre

Schell Hospital

Cash Counters: Outside the Main Hospital Campus, Vellore

There are counters and registration desks at most of the other Christian Medical College sites. This allows patients and their families who are at our peripheral units to book appointments and pay for services without having to travel back to the main hospital.

Counters can be found in the Schell Eye Hospital, the Rehabilitation Institute, the Mental Health Centre, CHAD and RUHSA

Rehabilitation Institute Counter

The counter inside the Rehabilitation unit on the college campus in Bagayam site, is open as below. Any bookings for PMR can be paid for here - out-patient appointments, in-patient bills, drugs and medicines, investigations and tests.

What for Days Times
All types of PMR related bookings Monday - Friday 8am - 5pm
All types of PMR related bookings Saturday 8am - 12noon

Credit Facilities

You can arrange credit or using a credit card for services in the Rehabilitation Institute with the CARE section counter.

Mental Health Centre, MHC, Counter

The counter inside the Mental Health Centre, MHC, on the college campus in Bagayam site, is open as below. Any bookings for the MHC can be paid for here - out- patient appointments, in-patient bills, drugs and medicines, investigations and tests.

What for Days Times
All types of bookings & payments for Mental Health services Monday - Friday 8am - 5pm
All types of bookings & payments for Mental Health services Saturday 8am - 12noon

Credit Facilities

You can arrange credit or using a credit card for services in the Mental Health Centre with the CARE section counter.

Schell Hospital Counters

The counters inside the Schell hospital - ophthalmology (eye) department and LCECU ward, 2km from the main hospital site, are open as below. Any bookings can be paid for here - out-patient appointments, in-patient bills, drugs and medicines, investigations and tests.

What for Days Times
All types of Schell Hospital bookings Monday - Friday 8am - 5pm
All types of Schell Hospital bookings Saturday 8am - 12noon
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Credit Facilities & Refunds

Credit & Refunds

Credit Facilities

ACCESS counter

CARE section

Credit Cards

Company Accounts

CMC SMART cards

Refunds

Credit Facilities:

Various credit facilities are available at CMC. These include companies billed patients and health insurance companies who have credit authorised at the hospital, using Credit Cards, and patients who make a cash deposit to cover their future bills. These are explained briefly here but more details can be found on the Credit and Reimbursements page.

ACCESS Counter

If you wish to use any credit services at the hospital you need to register first at the ACCESS counter. The ACCESS counter has been started to help sort out credit services for patients when they first arrive at CMC. The ACCESS counter staff work closely with the CARE services.

The ACCESS counter is on the ground floor of the Centenary block, ISSCC.

Cash or Demand Draft Deposits for Self- Paying patients

Patients who wish to make a deposit under the named patient's account using cash or a demand draft may do so at the ACCESS counter. This will allow you to pay for appointments, tests, treatments, drugs etc without having to use cash all the time. You can use any cash counter to pay for appointments and investigations once this deposit has been made. Charges will be taken off / debited from your deposit. Further details available here: CARE services.

CMC's SMART card - the CHRIS card

The CMC SMART card, called the CHRIS card, started in 2006. This will allow you to make a one off payment onto the CHRIS card so you do not have to carry cash with you. Then you use the CHRIS card like a debit card to pay for the services you need within CMC. You will not need to use cash once you have put money onto the CHRIS card.

The minimum amount you need to pay to get a CHRIS card is Rs 5000/-. Once you have the card you have a cash less service within CMC. Please contact the G-32 Medical Records Department, MRD, supervisor and the Cash Counter staff for further information and to purchase the CHRIS card.

Companies using Credit Services

Any patients who will have their healthcare paid for directly by their company, corporation or health insurance should register first with the ACCESS counter. Such patients will be using the hospitals credit facilities. The credit facilities and ACCESS counter are for all our corporate credit paying patients allowing you to have a cash- less service. Please go first to the ACCESS counter to have your company papers processed.

For more information please see the section on Using Credit Companies Services in CMC, Vellore and CARE - the Credit and Reimbursement services at CMC. A list of the health insurance companies registered with CMC can be found here: Health Insurance Companies

CARE Section Counter

CARE is the Credit Authorisation and Reimbursement Services in the hospital. This counter is just for getting credit authorised for credit accounts, cash deposits, refunds and reimbursement certificates and can be used any time of the day or night.

The CARE section is in room 106 on the first floor of the main hospital building near the billing section.

What for Days Times
Cash Deposits Monday - Friday 24hrs
Refunds Every day 24hrs

Credit Cards

Credit card payments can be made in the Private Consultation facility / PCF Counters and at the following counters in the main hospital campus, Vellore.

Location Counters
Main Out-patient Block 4, 5
PCF All counters
Main Hospital Block M ward
Centenary Block, ISSCC 1, 5, 8, 13

Arranging credit or using a credit card for services in the Rehabilitation Institute, Mental Health Centre or Schell Hospital needs to be organised with the CARE section counter.

More details about registering to use a credit card at CMC can be found on the Credit Services page

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Cancellations and Refunds

Refunds can be given to private patients if you need to cancel your out-patient appointments. The service charge will not be refunded. Please go to the refund cash counter located in the CARE Section (room 106)

Cancelling OPD Appointments

Private Patients

The consultation fee will be refunded, but not the Rs.100/- service charge for booking the appointment. Therefore the following amounts will be refunded:

  1. New Patient If you are a private new patient Rs.305/- will refunded. This is the cost of the consultation fee only.

    (Rs.405 - 100 = 305, the total cost of the new appointment minus the service charge for the medical records)

  2. Repeat Patient If you are a repeat patient, seeing a doctor within 3 months of paying, then Rs.285/- will be refunded. This is the consultation fee only.

    (Rs.395 - 100 = 285, the total cost of the new appointment minus the service charge for the medical records)

  3. Patient is Admitted If the patient is admitted, after paying for an appointment to see a consultant in the out-patient clinic and the out- patient appointment is no longer needed, the amount will be refunded in full if the appointment date has not passed.
  4. Assistance If you require any assistance with obtaining a refund, please go to Counter No. G32. The Supervisor will help you.

General Patients

We are sorry, but the OPD appointment Registration fee for general patients will not be refunded.

Cancelling Investigations

Investigations and Tests can be cancelled for private and general patients and a partial refund given. To get the refund you must:

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Tests, Investigations, Medicines and Injections

Payment for
Tests & Investigations

The doctor will fill out a form with details of the tests on it. This is the lab requisition master slip. Take this slip, make the payment and then go to the tests/investigations or book the appointment for the test/investigation.

Investigation payments can be made at all payment counters (except pharmacy counters) at

Where When
Ground floor main OPD building 6.30 am - 8.30 pm
I.S.S.C.C 6.30 am - 8.30 pm

You can pay for the next days investigations in the evening when there is no queue.

In the main OPD Building each floor has a payment counter for patients.

Regular/General and Private rates & Credit Card payments

Patients paying Regular/General (R) or Private (P) rates and credit patients can make payment for investigations at the PCF counters in the 1st floor of RT building, next to the main OPD block - go to PCF section above for more details.

After the PCF is closed payment can be made at the counters on the ground floor of the OPD building. Blood tests can be done at the laboratory in PCF (101)

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Tests & Investigations:
Where, when etc

Blood / urine / stool / sputum

Where: Room G-20, Ground Floor
Main OP Block

Culture and Sensitivity: Specimens of Blood, Urine, Sputum and Stool that are needed for culture and sensitivity:

Counter Days Times
G20 6.00 am - 8.00 pm Monday - Fridays.
G20 6.00 am -8.00 pm Saturday
G21 7.30 am -1.30 pm
1.00pm - 4.00pm
Monday - Fridays.
G20 7.30 am -11.30 pm Saturday

Please read and follow the specific instructions before collecting urine and sputum samples.

24 Hour Urine Samples

Where: Room G-21C, Ground Floor
Main OP Block

Collect bottles from Room G-21C, ground floor of the main OP Block. After collecting the specimen return it to the same place.

Counter Days Times
G21c 8.30 am - 4.00 pm Monday - Fridays.
G21c
8.30am - 11.30 pm
Saturday

X-rays

Where: Room G-11, Ground Floor
Main OP Block

After payment, X-rays are taken in the main OP block building on the ground floor (Room G- 11).

CT Scan, MRI Scan

Where: CT Scan Lab, Radiodiagnosis Dept,
Main Hospital Building

These are both scans of the body: CT (Computerised Tomography), MRI (Magnetic Resonance Imaging).

After payment get an appointment at the CT Scan lab in the Radiodiagnosis Department of the main hospital building. Then report for your scan at the time and place given on your appointment.

ECG - Electrocardiogram

Where: ECG Room, Ground floor,
Main OP Block

This is a tracing of the hearts rhythm and electrical activity.

After payment register at the ECG room in the ground floor of the O.P. Building. Then report for your tests at the time stated on the appointment you are given.

Treadmill, Echocardiograms

Where: Appointment counter, Cardiology Dept,
Main Hospital Building

These are heart tests. The treadmill is an exercise test and the echocardiogram, also called an echo, looks at how the heart works. Please Register at the department appointment counter in the Cardiology Department of the Main Building. Then report for your tests at the time stated on the appointment you are given.

EEG - Electroencephalogram
EMG - Electromyograph

Where: Neuro Lab, near N2 ward,
Main Hospital Building

An EEG looks at the electrical waves in your brain. The EMG looks at the electrical activity in your nerves and muscles.
After payment, please register at the Neuro Lab, near N2 ward. Then report for your tests as per the appointment you are given.

Gastroenterology Tests

Where: Endoscopy room, 2nd floor, OT Building
Opposite the Centenary block (ISSCC) and next to PMR OPD.

Gastroenterology deals with the stomach and guts, including the liver, bile and gallbladder.
After payment, proceed to the Endoscopy room on the second floor of the Occupational Therapy Department to make an appointment for the prescribed tests.

Nuclear Medicine

Where: Nuclear Medicine Dept, 1st Floor
Opposite B ward, Main Hospital Building

After payment report to Nuclear Medicine in the main building to make an appointment.

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Pulmonary Function Studies

Where: Lift 2, 7th Floor,
Centenary block (ISSCC)

After payment report to the Pulmonary Function Laboratory, on the 7th floor of the Centenary Block (ISSCC), to make an appointment

Pulmonary Function Studies are special Lung tests and include:

Lung Procedures

Where: Lift 2, 7th Floor,
Centenary Block (ISSCC).

After payment report to the Pulmonary Function Laboratory, on the 7th floor of the Centenary Block (ISSCC), to make an appointment

Please Note:
Some of these tests are NOT done in the Pulmonary Function lab
- So please report to the area where the test is to be done (as per instruction provided.)

Special Lung Procedures include:

Some Special Heart & Lung Tests

Patients need to be admitted for some of these special tests including:

The doctor will give admission slips to book an admission if the patient needs to be admitted as an in-patient.

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Collecting Special Samples &
Some Biopsy Tests

Patients need to be admitted for collecting some special samples. Patients may also need admitting for certain biopsy tests - a biopsy is a small bit of tissue which is then looked at under the microscope.

The doctor will give admission slips to book an admission if the patient needs to be come into hospital as an in-patient. Please see the section on Inpatients for more details on being admitted.

Day Care Facility

Where: MTS4 Ward, Main hospital block

Some investigation and procedures take a long time and can be very tiring for some out-patients. To make these tests easier we have a day care facility. The day care unit is on MTS4 Ward. Here patients can have a bed and hospital diet for the day, on payment.

When

This facility will be available only during the period of the actual investigation/procedure done during the day i.e. between 7.00 a.m. to 7.00 a.m the following day.

Patients can make a request to the doctor who will make the necessary arrangements.

Costs

The charge for the day care facility is

Booking

The Day Care bed needs to be paid for and booked before 3pm the day before your test/investigations. After paying the Day Care Bed can be reserved. The medical chart of the patient will be sent to the ward automatically.

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Medicines & Injections

Prescriptions

If the doctor decides that you need certain medicines, drugs or tablets or he will give you signed prescription forms.

Where to Go and Opening Hours

Take the prescription forms the doctor gives you to the Pharmacy Payment counters for pricing and payment.

OPD block

Pay cash any cash counter: go to list of cash counters see details above

For collection of medicines, drugs etc

for all outpatients

Monday - Friday 8.00am - 7.00pm
Saturday 8.00am - 6.00pm

SSHS Pharmacy, OPD block

Pay cash at the cash counter: go to list of cash counters see details above

For collection of medicines, drugs etc for

staff, students,

staff dependents, retired staff and their dependents

Monday - Friday 8.00am - 6.00pm
Saturday 8.00am - 4.00pm

Centenary Block, ISSCC, pharmacy

Pay cash at the cash counter: go to list of cash counters see details above

For collection of medicines, drugs etc for

inpatients and outpatients in the Centenary Block, ISSCC
paediatric (children's) casualty, haematology, medical oncology,
PMR  OPD, psychiatry OPD, radiotherapy (RT)

Monday - Sunday
& holidays
24hrs

Centenary Block, ISSCC, Operating Room (OR) pharmacy

Pay cash at the cash counter: go to list of cash counters see details above

For collection of medicines, drugs etc for patients in the

Centenary Block, ISSCC, operating theatres or labour rooms

Monday - Friday 7.00am -  3.00pm
Saturday 7.00am - 11.00am

Casualty Pharmacy, next to casualty / accident and emergency services

Pay cash at the Casualty/Emergency services counter,
inside the accident and emergency/ER
Monday - Sunday 24hrs

For collection of medicines, drugs etc for all patients in the

casualty / accident and emergency services

Monday - Sunday
& holidays
24hrs

M ward Pharmacy, near to M ward

Pay by cash and credit at the "cash" counter inside M ward Monday - Saturday 8.00am - 12noon

For collection of medicines, drugs etc for patients in

M-1, MTS-1, M-II, MTS-II, M-III, MTS-III, MTS-IV, MRU, MLU wards

Monday - Saturday 9.00am - 10.00pm

Main Pharmacy, Main Hospital Block, near to N2 ward

Pay cash at the cash counter by main pharmacy ONLY Monday - Sunday 24hrs
Pay cash at the counter inside B ward for

Patients in B ward

Monday - Friday 8.00am -   5.00pm
Saturday 8.00am - 12noon

For collection of medicines, drugs etc for

  • All pink prescriptions from the wards in the Main Hospital Block
  • All private duplicate prescriptions from all wards in
    the Main Hospital Block
    except M-ward during the hours that M-ward pharmacy is open
  • All prescriptions from M-ward when M-ward pharmacy is closed
  • All medicines, drugs & injections departmental stock,
    for ward stock, DDA, registered parcel services and staff book
  • nephrology- transplant and dialysis patients.
Monday - Sunday 24hrs

Main Hospital Block Operating Rooms, Main OR, Pharmacy

For patients

in the main operating theatres and recovery rooms,
surgical ICU and emergency drugs

Monday - Saturday 7.00am -   5.00pm
Saturday 7.00am - 11.00am

Injections and Intravenous (IV) Infusions

Sometimes the doctors may prescribe an injection. Pay for the injection at the Pharmacy payment counter. Then take the injection procedure form, given to you by your doctor, and go to the injection room. Blood transfusions cannot be given in the injection room

Where to Go

The injection room is near the casualty department next to the Post Office.

Opening Hours

24 hours a day

Immunisation for Children

Where: Immunisation and Well Baby Clinic,
Ground floor of the Centenary Block, ISSCC

Children may be taken to the Immunization and Well Baby Clinic, Ground floor in the Centenary Block, ISSCC, straight away for immunization.

The child will be weighed and their temperature taken. Then the doctor will examine the child and give a prescription for immunizing your child. There is no need for an OP Registration.

Opening Hours

The Immunization and Well Baby Clinic is open from 8am - 4.30pm

Safety

It is safest to buy medicines from the hospital pharmacy to make sure the drug are good quality, authentic, plus the correct dose and strength of the drug. The Pharmacist will explain how to take the medication.

Minor Surgery Dressings

Where: OP Surgery Dressing room, G41,
Main OP Block

If you require minor surgical treatment or dressings, you will be given a prescription for the same. The prescription should say how much it will cost. Pay for the dressing / treatment at the Payment Counter. Then go to the OP Surgery dressing room, G41, Main OP Block ground floor of the main OP Block. No appointment is necessary immediately.

Other Treatments

For all other treatment you will be given referral slips which should be taken to the concerned doctors/units. You will need to pay for the treatment. Then you will be registered and given instructions to follow.

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Certificates & Reports

Birth Certificate

Where: Medical Superintendent?s office, Room 3
Ground Floor, Main Hospital Building

To obtain birth certificates, contact the Medical Superintendent?s office(no.3) in the main building ground floor. A form has to be filled in and a fee of Rs.50/- has to be paid at the payment counter in the O.P Building. The birth certificate can be collected in person or by post.

Medical Reports

Out-patients who wish to obtain medical reports must approach the secretary of the respective departments where he/she was treated. The medical report will be posted to the address given in the request on Payment of Rs.50/- You may also have to submit a stamped addressed envelope with your correct address to the departments. Please write your hospital number and department when you correspond, in case you have not received your Medical report.

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Emergencies

For Adults

The Casualty Department is open 24 hours and caters for acutely ill patients who need immediate medical care.

Casualty is also called the Emergency Room, ER, Emergency medicine, Accident and Emergency department or A&E.

Facilities for emergency investigations and tests, and pharmacy counters are also available in the Casualty Department.

Where?

The Casualty / Accident and Emergency Department is on the main hospital site. It is opposite the Ida Scudder Centenary, ISSCC, block, a short distance from the main OP block.

Registering and Paying

All patients MUST register at the Casualty Counter and paying Rs.150/-.

Chest Pain Unit

The Chest Pain Unit is also known as CCU or Cardiac Care Unit. Patients with Chest Pain or Chest Tightness should go directly to the special unit.

This unit specialises in assessing and treating Chest Pain/Tightness. Chest pain is often described as chest tightness by the patient and can mean the patient is having angina or a heart attack. Heart attacks should be treated as soon as possible after starting. The Unit is at the entrance to the main hospital campus near to the entry gate. Patients will be assessed and will stay in the unit for special heart monitoring if this is needed.

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Paediatric Emergencies - for Children

The Paediatric Emergency services, Casualty department, is for sick children who arrive at CMC after regular clinic hours and need to be seen immediately.

Where?

It is in the Centenary Block, ISSCC.

Registering and Paying

All patients MUST register at the Emergency / Casualty Counter No 15 in the Adult emergency/casualty unit - paying Rs.150/-.

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Job & Internship Opportunities in PMR

Vacancies arise within the PMR department at regular intervals. Medical, OT, Physio, speech therapy, orthotics and prosthetic posts and internships are all handled by the principal's Office. Contact details below.

Links

Links to the rest of the PMR web pages are in the column to the left. Hover over (mouse over / move the mouse over) the titles and see more information about the page – double click on the page you want.

Contact Us

How to Book Appointments and Register

You can phone, post or visit the hospital to book an appointment. See PMR Contacts for full details

Appointments and Registering by Phone

You can get most telephone extensions inside the hospital without the operators,

New and returning patients may phone the Appointments Call Center any day, at the time shown below.
Please note:You need to PAY by CREDIT CARD when you book the appointment by phone. All credit cards with the VISA emblem are now accepted.

Day Time Telephone

Monday - Friday

7 am to 9.30 pm

0416 228 8000

Saturday

7 am to 7 pm

Sunday

10am to 2pm

Coming Back to CMC - Book Online

Patients coming back to CMC with a CMC hospital number can book appointments online. Payment is by credit card or the CHRIS card (CMC cash card).

Page: http://clin.cmcvellore.ac.in/index.asp#new

Job and internship enquiries

Enquiries about working as a doctor, therapist or nurse and internship enquires: please contact the principal's Office:

Email: princi@cmcvellore.ac.in

PMR Patient Enquiries

Patient care enquiries for PMR: please contact Dr. Debbie Skeil:

Email:

PMR Office Phones & Postal Addresses

The code for India is +91, the Vellore area code is (0)416. Simply dial 228 then the extension you need.
If you need operator assistance then dial 228 4000.

PMR Office

Extension

Physical Medicine and Rehabilitation
Christian Medical College, Vellore. 632004. India

2158

Eg Ringing Physical Medicine and Rehabilitation office from India:

0 416 228 2158

More detailed contact information can be found at Contact Us


We hope this information is accurate. If you have any information that may be useful or see any mistakes, please let us know.

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Last Edited Sept 2010

Department of Physical Medicine & Rehabilitation Website